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Online Product Ordering
Cooney Meats & Seafood guarantees that your order will deliver frozen or partially frozen with all items included to the provided address. Our founder, Sean Cooney, has a strong belief in providing unparalleled service with a personal touch with every delivery. If you have any concerns or issues, please don't hesitate to call or text Sean directly at (661) 219-1749, or send an email to guarantee@cooneymeats.com.
Because of the personalized care we provide, we only deliver to limited local communities surrounding our facilities. This includes select cities in Los Angeles County, Santa Barbara County, and Ventura County. Please check the Areas We Service page for more details. You can also utilize our Zip Code verifier tool that you can find throughout our website.
We require a physical street address for our deliveries - we do not deliver to PO boxes or lockers.
We recommend order delivery to a residential address. Deliveries to a business address may incur delays.
If you live inside a gated community, please provide your gate code on the address line or contact us with the details on how to enter.
The minimum order amount you can from our online store is $80. Orders under $130 (before taxes) will be charged a $50 delivery fee.
If you have questions about this or would like to discuss options, please don't hesitate to call or text Sean directly at (661) 219-1749, or send an email to orders@cooneymeats.com with your inquiry.
Online orders are invoiced immediately upon purchase, in real-time. For any subsequent orders on a reoccurring Membership order, the order will invoice the Friday prior to shipping the following week. These details will be discussed through email or phone/text conversation prior to any reoccurring orders details are changed.
As we provide a personalized service, our estimated delivery dates and times are shown during checkout. Updates and changes in the estimate will be communicated directly to you.
When ordering for a special occasion or holiday, we advise making your purchase at least a few weeks in advance, to accommodate unforeseen delays and allowing you the time to keep orders safe in the freezer and thaw correctly prior to cooking.
Reoccurring Membership orders will have an assigned delivery date. You will see an estimated delivery date for your first delivery during checkout.
If you have questions, requests, or concerns please feel free to call or text Sean directly at (661) 219-1749, or send an email to orders@cooneymeats.com.
Yes! We offer our Whitebox Membership in where members participate in a reoccurring order program, and receive discounts on orders, limited and member only product access, and can earn free products with their member rewards. Check out our Whitebox Membership page for details. Links at the bottom of this page.
The most common reasons are as follows: Only one coupon of promo code is allowed per order. Please confirm that the items in your cart qualify for the current promotion and that your cart meets all requirements. Some promotion and coupon codes only work with an active Whitebox Membership. If you are not currently signed in when shopping, please sign in to access your account benefits.
Unfortunately, we cannot guarantee any order modification or cancelation requests; however, we will do our best to accommodate the changes based on where the order is in the fulfillment process. Please call or text Sean directly at (661) 219-1749, or send an email to orders@cooneymeats.com with your inquiry.
We are grateful for our senior customers, and have the utmost respect and appreciation for the service our country's military members provide us, for our liberties and freedoms.
Depending on the selected payment method used at checkout, we do offer discounts that can be reviewed during the order process.
If you are checking out and are not seeing any discount options, or if you have completed a purchase and didn't receive any of discounts you are entitled to, please don't hesitate to call or text Sean directly at (661) 219-1749, or send us an email to orders@cooneymeats.com with your information and request.
Whether you're planning for a large event, creating a seasonal menu, or you just want to stock up for personal consumption, we'd love to talk to you! Please call or text Sean directly at (661) 219-1749, or send us an email to orders@cooneymeats.com with your information and questions.
Product Handling and Storage
All orders are packed to arrive frozen or partially frozen. Once delivered, you can safely store them in the freezer for up to 6 months. If your products feel cool to the touch and are thawed, use a thermometer to check their temperature. According to USDA guidelines, meat stored at 40°F or cooler can safely remain in the fridge for 7 days, while hams can last for 90 days.
If you have any concerns about your order's condition, please don’t hesitate to call or text Sean directly at (661) 219-1749, or send us an email to orders@cooneymeats.com with your information and questions.
We guarantee that your order will arrive frozen or partially frozen, allowing you to place your items directly into the freezer upon arrival.
If your order arrives thawed, please contact us. If the meat is cooler than 40°F, it can be stored in the fridge and consumed within 7 days. However, we do not recommend refreezing items that are fully thawed.
If you have any concerns about your order's condition, please don’t hesitate to call or text Sean directly at (661) 219-1749, or send us an email to orders@cooneymeats.com with your information and questions.
Please allow 6 hours of thawing time in the refrigerator for every pound of product before preparation. We recommend consuming beef and pork products within 7 days and seafood within 1 day after thawing. Items that have been removed from their original vacuum seals during freezing or thawing are not covered by our quality guarantee.
If you have any questions or concerns about product handling, please don’t hesitate to call or text Sean directly at (661) 219-1749, or send us an email to orders@cooneymeats.com with your information and questions.
For dry ice, we recommend keeping the dry ice in the box until it has completely evaporated. For safety, place it in a well-ventilated area, such as outside or in the garage. Please avoid putting dry ice in a sink or down a drain, as its extreme temperature can cause cracks and damage to the surface.
For recyclable ice packs, please allow the ice pack to completely thaw and melt. Once melted, cut open the plastic film and squeeze the non-toxic gel into your garbage. Then just rinse the plastic film, dry it, and place in your recycling bin or take it to a plastic film drop-off location for recycling.
If you have any questions or concerns about product handling, please don’t hesitate to call or text Sean directly at (661) 219-1749, or send us an email to orders@cooneymeats.com with your information and questions.
Packaging and Delivery
Because of the personalized care we provide, we deliver your orders directly to your door in our temperature-controlled vehicles to ensure freshness.
If you have any questions or concerns about product delivery, please don’t hesitate to call or text Sean directly at (661) 219-1749, or send us an email to orders@cooneymeats.com with your information and questions.
To help ensure your order arrives in excellent condition, each order is delivered in our temperature-controlled vehicles, and packaged in a recyclable shipper box placed inside a thermal insulated container. Depending on the product and distance, cooling agents such as dry-ice or recyclable ice packs will be placed in these containers.
If you have any questions or concerns about product delivery, please don’t hesitate to call or text Sean directly at (661) 219-1749, or send us an email to orders@cooneymeats.com with your information and questions.
During your checkout process you will be presented with an estimated delivery date. Once your order is scheduled for delivery, we will notify you when your delivery will be made. Finally, you will receive a text when your order is close to your delivery address.
If you have any questions or concerns about product delivery, or special requests, please don’t hesitate to call or text Sean directly at (661) 219-1749, or send us an email to orders@cooneymeats.com with your information and questions.
Because our products are perishable, we are unable to accept returns. If you encounter any issues with an order you received, please contact us, and we’ll be happy to assist you in resolving your concerns.
If you have any questions or concerns about product delivery, or special requests, please don’t hesitate to call or text Sean directly at (661) 219-1749, or send us an email to orders@cooneymeats.com with your information and questions.
Let’s Keep It Simple
Call me or text me directly at (805) 218-1133
Send me a direct email at sean@cooneymeats.com
Whatever’s easiest and most comfortable for you. I’m old-school enough to answer the phone, modern enough to text/email, and I'm always ready to serve. I look forward to hearing from you!
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